Frequently Asked Questions

Does the cooker work with all types of rice?

Yes. It is designed for white rice, brown rice, jasmine rice, basmati rice, sushi rice, wild rice, and many other varieties. It also supports grains, beans, porridge, soups, and steamed dishes.

Can I cook meals other than rice?

Absolutely. This cooker is designed for much more than rice. You can prepare soups, stews, oatmeal, quinoa, beans, steamed vegetables, eggs, seafood, chicken, and many other everyday meals.

Is the cooker suitable for family-sized meals?

Yes. The large-capacity inner pot is designed for everyday family cooking, making it ideal for preparing generous portions or meal prepping for multiple servings.

Does it automatically keep food warm after cooking?

Yes. After the cooking cycle is complete, the cooker automatically switches to Keep Warm mode to help maintain the ideal serving temperature until you're ready to enjoy your meal.

Is the water tank removable?

Yes. The 5L water tank is fully removable, making it easy to refill, clean, and reinstall whenever needed.

Do you offer a warranty?

Yes. Every Smart AI Grain & Rice Cooker is backed by our 1-Year Limited Warranty for added peace of mind. If you experience any product issues or have questions about setup or operation, simply contact our customer support team—we're always happy to help and will work with you to find a quick solution.